Privacy Policy

Carwooshh operates a marketplace that connects car owners with local car service businesses, vehicle wash stations, and related automotive providers. This privacy policy applies to visitors and users of the Carwooshh website, mobile experience, and related services.

We use your information to:

• Provide, operate, and improve the Carwooshh platform and services.
• Connect personal users with relevant local businesses and offers.
• Display business listings, offers, reviews, and location information to other users.
• Process subscriptions, payments, and account management for business users.
• Maintain platform security, prevent fraud, and enforce our terms.
• Communicate with you about your account, listings, offers, or support requests.
• Analyse usage trends to improve our search, recommendations, and user experience.

We do not sell your personal information. We may share information in the following situations:

• With businesses when you interact with their listings, claim offers, or submit enquiries.
• With service providers that help us operate the platform, such as hosting, authentication, payment processing, analytics, and email delivery.
• When required by law, legal process, or to protect our rights and users' safety.
• In connection with a business transfer, merger, or acquisition, with appropriate safeguards.

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how our platform is used, and provide essential fraud prevention. For more details, please see our Cookie Policy.

We display paid adverts from third-party advertisers on parts of the platform, including business listing pages. Adverts are labelled as advertising. We do not use third-party advertising networks, we do not run behavioural or personalised advertising, and we do not build advertising profiles about you or track you across other websites.

Adverts are selected using non-personal signals only, such as the category of the page you are viewing and the advert's scheduled campaign dates.

When you click an advert, we record a limited measurement event so advertisers can be billed and reported to accurately, and so we can detect click fraud:

• The advert that was clicked and the time of the click.
• The page on our site where the click happened (the referring URL).

Click records are stored privately and are not readable by other users. Advertisers receive aggregated performance reporting only — they do not receive your personal data, account details, or contact information from us. We process this data on the basis of our legitimate interest in operating, billing for, and protecting the integrity of our advertising, and we retain click records only as long as needed for billing, reporting, and fraud prevention.

Following an advert takes you to a third-party website that we do not control. That website's own privacy policy and cookies apply once you arrive, and any information you provide there is handled by the advertiser, not by Carwooshh.

Depending on your location, you may have the right to:

• Access, update, or delete your account information.
• Request a copy of the personal data we hold about you.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Manage your cookie preferences through your browser settings.

To exercise these rights, contact us using the details at the end of this policy. We will respond to valid requests in accordance with applicable law.

We keep your information for as long as your account is active or as needed to provide our services and comply with legal obligations. When you delete your personal account, we anonymise your reviews so they remain useful to the community without identifying you. Business information may be retained for legal, tax, and fraud prevention purposes.

We use industry-standard security measures to protect your information, including encryption, access controls, and regular security reviews. No system is completely secure, and we cannot guarantee absolute security.

Carwooshh is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will delete it promptly.

Carwooshh operates in multiple countries. Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take appropriate measures to ensure your information remains protected in accordance with this policy.

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.